FAQ's

Frequently Asked Questions 

Do you offer wholesale pricing on your items for Stockists?

Absolutely simple email or message us on instagram and I will email you an information brochure

www.luxefoliage@outlook.com

@luxefoliage

Or find us on Faire using this link - https://luxefoliage.faire.com

Can Stockists be based Overseas?

Yes we can ship to Stockists Worldwide

Do you do Commissions / Custom Artworks / Collaborations?

Absolutely, simply email or dm your ideas and we can go from there

What is your Returns Policy?

I accept returns or exchanges if contacted via email or dm within 7 days of your package’s delivery date. Items must be sent back and received by me within 30 days after its delivery in order to be eligible refund or exchange.

Conditions of Return

Buyers are responsible for return postage costs. Items returned not in original condition will not be refunded or offered exchange.

The following items can’t be returned or exchanged

  • Earrings (For hygiene purposes)
  • Used Pins/Keyrings
  • Sale Items

Shipping Options

Shipping on all orders is based on the cost of your order

* Due to covid accurate shipping times cannot be predicted at this time

 

Flat rate shipping of $8.95 Aus Wide

Flate Rate $20 International Shipping

Any orders $80.00 and above automatically get FREE Postage Aus Wide

Do you Ship Internationally?

Yes, Shipping rates vary depending on what country you live in, All available options will be shown to you during checkout

Do I need to Cover International Customs Costs?
Yes
Buyers are responsible for any and all customs and import taxes as well as any delay's associated to their country’s import laws.

Contact form