FAQ's
Frequently Asked Questions
Absolutely simple email or message us on instagram and I will email you an information brochure
www.luxefoliage@outlook.com
@luxefoliage
Do stockists have to be located in Australia?
No we are absolutely open to overseas stockists
Do you do Commissions / Custom Artworks / Collaborations?
Absolutely, simply email or dm your ideas and we can go from there
What is your Returns Policy?
I accept returns or exchanges if contacted via email or dm within 7 days of your package’s delivery date. Items must be sent back and received by me within 30 days after its delivery in order to be eligible refund or exchange.
Conditions of Return
The following items can’t be returned or exchanged
- Earrings (For hygiene purposes)
- Used Pins/Keyrings
- Sale Items
Shipping Options
Shipping on all orders is based on the cost of your order
* Due to covid accurate shipping times cannot be predicted at this time
For ALL orders $36.00 and under you can select either $5.00 which will NOT include a tracking number or $8.95 which will include a Tracking Number for you
For ALL orders $36.01 and Over shipping is $8.95 with Tracking or $12.00 for Express
Any orders $80.00 and above automatically get FREE Postage
Do you Ship Internationally?
Yes, Shipping rates vary depending on what country you live in, All available options will be shown to you during checkout